What is the “Use Residential Rates (UPS / FEDEX)” setting under Shipping Settings?

In your 3dcart Online Store Manager, you will find a series of Shipping Settings that can be found by going to Settings ->Shipping and then clicking on the “Enter Settings” button under the “Carrier Settings” section.

Once there, click on the + Icon next to “Shipping Settings to reveal a series of checkboxes. Within this area you will see a checkbox titled “Use Residential Rates (UPS / FEDEX)

If you are using FedEx and/or UPS shipping calculations for your store, this setting will always force a return of Residential rates for the shipping quotes.

3dcart doesn’t specifically have a shipping address verification system (AVS) built into the checkout by default. This is something that is directly controled by the respective shipping carrier service(s). So when a shipping quote is calculated, our software has no way of determining the type of address that is being submitted for the quote.

The important thing to keep in mind is that residential rates are usually going to be more expensive than commercial rates, so what “Use Residential Rate” setting does is force your calculated quotes to come back as residential amounts by default. This in turn can help minimize any out of pocket expenses you may incur if the shopper is mistakenly given a commercial rate by the carrier (due to their proximity to commercial zones) during checkout.