Synchronizing Orders with the POS App

Synchronizing Orders

Your orders from the POS app get synchronized to your 3dcart store on a regular basis. However, you can also force a synchronization as needed by following these steps:

  1. Tap the menu icon at the top left of the POS app
  2. Then tap “Sync Status”
  3. Once there, Tap on the “Order Upload” option

On this page, you’ll be able to review the last time orders were synchronized to the store. Additionally, you’ll see a button at the bottom of the screen labeled “Force Synchronization.”

Tapping on this button will send the orders up to the store for centralization, archiving, and follow up purposes.

If this is information that you would like to retain for your records, we recommend using the “Add Notes” functionality of the POS order process to capture that information.