The Order History section will let you review orders placed on the POS app, re-print or email their respective receipts, or otherwise issue a refund on the order as needed.
To get to your POS app’s Orders history section:
- Look to the top left of the screen and tap the menu icon
- Next, tap at the option labeled “Order History”
While reviewing an order, you will see information pertinent to the order including:
- The order total
- Item(s) Ordered
- Discounts and tax charges (if any)
- Payment methods used
At the bottom of the order you will see two buttons:
- Print Receipt
Allows you to re-print or re-send an email of the order’s receipt
- Issue Refund
Allows you to issue a full or partial refund on the order.
The print receipt option is somewhat self-explanatory so we won’t describe too much in these articles. In the next section however, we’ll detail the Issue Refund option.