How Do I Control Which Email Address My Stores Messages Are Coming FROM?

Your 3dcart store is designed to send several emails to your shoppers for many different circumstances including:

  • Customer Registrations
  • Affiliate Registrations
  • New Order Confirmations
  • Order Status Changes
  • Waiting List Notifications
  • Newsletter Subscribing and Unsubscribing
  • Password Resets
  • and more…

The address that these messages appear to be coming from can be set in either of two ways.


The global setting for the “from” address can be set by going to Settings ->General ->Store Settings and setting it in the “Email” field. This setting will effectively make all emails set by your store appear with this email address in the “From” field.

Individual Email Templates

You can also tailor individual emails to send from specific email addresses by editing the respective email’s design template specifications. To do this, go to Settings ->Design ->Emails. Here you will be presented with every email template your store uses for various situations like the ones listed above. Click on the “Edit” button for the email you’d like to change, and place your desired “From” address in the template’s “From Field.

The email will now send using the address you specified as the “From” address.