How can I send an email newsletter to my customers?

To send an email newsletter to your customers, use 3dcart’s Mailing Manager.The mailing manager is accessed from: Marketing ->Newsletters

Creating a newsletter email.

  1. Click “+Add New” on the top right of the page
  • Add a name for your newsletter and specify the newsletter’s “From” & “Reply to” addresses.
  • Next, add the newletter Subject line, and enter the email contents in the Message box. With the WYSIWYG editor, you can use HTML formatting as well as regular text formatting. (We also provide a text only message box for email clients that may not necessarily accept HTML formatted emails.)


  1. Once you are satisfied with the contents, save this email using the “Save” button located at the top right.

Sending your Newsletter

After creating and saving your newsletter, you will be taken back to the Newsletter list that contains all of your saved Newsletters. To send a newsletters, follow these steps.

  1. Place a mark in the checkbox to the left of the listed newsletter that you wish to send.
  2. Now, look towards the right hand side of the screen in the “Action” column and click on the drop down arrow.
  3. Select “Send”
  4. You will be prompted to select a contact group that the newsletters will be sent to
  5. Select the desired group

The page will refresh with details of how many messages will be generated for this mailing.

Plan Limits

Please take a moment on this screen to review your specific plan’s newletter limits. Each 3dcart plan comes with a specific limit on the amount of newsletter emails that can be sent per month. Below is a reference list of our main plans and their limits.

  • Nano Plan 0
  • Mini Plan 1,000
  • Starter Plan 2,000
  • Professional Plan 5,000
  • Standard Plan 10,000
  • Professional Plus Plan 10,000
  • Power Plan 25,000
  • High Traffic Plan 50,000
  • Cloud X2 Plan 50,000
  • High Traffic Plus Plan 150,000
  • Cloud X4 Plan 150,000
  • Enterprise Plan 500,000

For more information, please review our pricing plan located here.

  1. When ready to proceed to the next step, click on the “Continue to Step 2” button located at the top right of the page
  2. You will now be prompted to enter a test email. The system will first send an email to this address so that you can make sure the email is formatted properly. Click on the “Continue to Step 3” button to proceed to the next step.

If the email did not look right, you can return to the email, make changes, and start the process again.

  1. If ready to send the newsletter emails, click on the “Send Emails” button located at the top right

The system will process the request and send the emails in your newsletter list.